Utilize the halyard to elevate Mast Mate, securely attach it at the top, then descend using the new halyard
to complete the change.
Using Your Mast Mate Ladder
- How do I properly change the halyard using Mast Mate?
- Is a safety harness required when climbing with Mast Mate?
- How can I prevent Mast Mate from catching on modern swept back spreaders?
- What should I do if the standard step distance is too great?
- Is it safe to use Mast Mate without attaching it to a track?
- How does Mast Mate ensure comfort for feet on the steps?
- How do the mast slides or slugs attach to the ladder
How do I properly change the halyard using Mast Mate?
Is a safety harness required when climbing with Mast Mate?
Safety is always the first priority. The Mast Mate ladder is an excellent tool for going up the mast, but it is not a safety device. You should always use some kind of fall safety system. We recommend that you use a safety harness, fall arrester, and climing helmet at at a minimum when going aloft using the Mast Mate ladder, a bosun's chair, or by any other means.
How can I prevent Mast Mate from catching on modern swept back spreaders?
Before raising, apply tape to the steps to prevent them from catching on swept back spreaders.
What should I do if the standard step distance is too great?
Give us a call, we can build you a custom model with shorter step length to accommodate shorter inseams and provide easier climbing.
Is it safe to use Mast Mate without attaching it to a track?
The Mast Mate ladder is specifically designed to be used with an internal mast sail track. Using Mast Mate without a track is not safe and should not be done.
How does Mast Mate ensure comfort for feet on the steps?
The steps are designed to hold feet securely without discomfort, using specially engineered webbing.
How do the mast slides or slugs attach to the ladder
All Mast Mate ladders come with nylon screw shackles for attaching the mast slugs or slides to the ladder at each stair. The shackles are inserted at each grommet, one for each step, and one at the head and tail of the ladder.
Payment
- What payment methods do you accept?
What payment methods do you accept?
Returns
- Can I return or exchange an item?
- What is Mast Mate's satisfaction guarantee policy?
Can I return or exchange an item?
You can absolutely return your item to us for any reason, within 30 days after receiving it, We can also exchange it for another ladder if you ordered the wrong size for the difference in the price and shipping costs.
What is Mast Mate's satisfaction guarantee policy?
For original purchasers, a full refund of your purchase price is available for any reason within 30 days from receiving your order and a full refund of your purchase price is available for one year for any defects in materials or workmanship. If you are ever dissatisfied with you Mast Mate ladder, don't hesitate to let us know and we will do whatever we can to make it right.